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Hand in Hand TherapyCounselling & psychotherapy Book a session

How sessions work

Know what to expect, before you begin.

From the first booking to regular sessions, the practical details are kept clear so you can focus on the conversation.

Your first appointment

A clear route from booking to meeting.

1

Book a time and format

Choose an available paid initial consultation in the booking portal. If you have a short practical question first, contact Amber to request a Q&A.

2

Complete the welcome information

You receive an assessment form, GDPR information, working agreement and payment details before the appointment.

3

Meet for 50 minutes

You can talk about what has brought you to therapy, what you hope to gain, ask questions and get a sense of whether the relationship feels right.

4

Agree what comes next

If you choose to continue, sessions usually take place at the same time each week. Many clients begin with six sessions and review together.

Choose how to meet

One therapeutic relationship. Three flexible formats.

The quality of the conversation matters most. Choose the setting that gives you the best chance to feel private, present and comfortable.

01

Face-to-face in Epsom

A dedicated therapy room at 1 Church Street, around five minutes from Epsom station.

£80
02

Online via Microsoft Teams

Join from a private space across the UK or worldwide. Your camera can be off if preferred.

£70
03

Telephone therapy

Meet by WhatsApp call or standard phone when voice-only feels more comfortable or practical.

£70

Remote sessions

Set yourself up for privacy and ease.

Choose a space where you are unlikely to be interrupted. Headphones can help in a shared building. After forms and payment are complete, Amber sends the Teams link or call details, plus email and SMS reminders.

If you are outside the UK, Amber may check your time zone, location and what local support would be available in an emergency.

  • Stable internet or telephone signal
  • A private, comfortable place to talk
  • Headphones if that improves privacy
  • Local emergency details when overseas

Keeping the work useful

Regular sessions, with room to review.

Rhythm

Weekly appointments

A consistent time helps create continuity and a dependable place for the work.

Length

50 focused minutes

Sessions start and end at the agreed time, including when a client arrives late.

Review

Decisions made together

You and Amber check what is helping, what needs attention and whether to continue.

Choose your first session

Find a time that works for you.

The booking portal shows current appointment availability and session formats.

Book a session